Improve Customer Experience in Your Restaurant
In order to give your customers a memorable and fantastic dining experience, your restaurant must first have a thorough understanding of customer needs and expectations when dining out. Shift4 POS provides data and solutions to help restaurants deliver the best possible service and the tools to take their business to the next level.
Here’s How:
Accept various payment methods:
Credit cards, digital wallets, and other payment methods are an essential part of your customers’ everyday lives. In order to enhance client satisfaction and streamline operations, you must be ready to accept their payments in any situation. With Shift4, we can help you do just that. Our software and hardware solutions, can securely (and instantly) accept many types of payments, including credit cards, digital wallets like Apple Pay and Google Pay, and more. We also provide QR pay and NFC contactless payments for fast transactions.
Self-checkout:
Guests can pay at their convenience by simply scanning a QR code with the camera on their smartphone. The check automatically closes when the payment is complete since we integrate QR Pay with the POS system. This option is ideal for guests who do not have time to wait for a cashier or those who would like to avoid lines. The process is simple and quick, and it allows guests to pay without the hassle of having to wait in line.
Order and pay-at-the-table:
SkyTab mobile device is a true game-changer in simplifying the ordering and payment process. Use this mobile POS to easily take orders and fire to the bar and kitchen, and collect payments at the table since it has full mobility, Wi-Fi, and 4G connectivity. It’s convenient to issue e-receipts, split checks, and add tips. Restaurants can turn tables faster by quickly settling the bill at the table.
Quick customer feedback:
Customer feedback is important to growing your business. It can tell you what’s working, what needs improvement, and how to improve your customer service. With SkyTab mobile POS, you can take a proactive approach to manage your digital presence and gain control of your online reputation. SkyTab prompts client satisfaction surveys and notifies managers right away if the results are poor. This way, you can resolve concerns before customers leave and avoid a negative online reviews.
Customer Loyalty Program:
Customer loyalty programs are not just a way to reward your customers and improve customer retention. They’re also an incredible way to build your database, capture new customers, and drive brand loyalty. When you give rewards or other incentives to current customers in exchange for their contact information, you’re creating a valuable database that will help you find new ways to reach out to them—and keep them engaged with your business. SkyTab POS can help you build a strong customer loyalty program. We’ll help you collect guest contact information and enroll patrons into the customer loyalty program.
Shift4 can help your restaurant boost profits, cut labor costs, streamline operations, increase customer loyalty, and achieve greater levels of automation within your business. Do you want to improve your restaurant’s customer experience? To find out more about our solutions and how we can support the success of your company, get in touch with us right now. 808-572-5159