Tag: Customer Experience
Overcoming Restaurant Industry Challenges with Shift4
The restaurant industry has been facing several challenges that are affecting its growth and success. Inflation and food costs, hiring and retaining employees, high operational costs, and acquiring new customers are some of the major challenges that the industry is facing. However, there is a solution that can help restaurants overcome these challenges, and that […]
5 Reasons To Use Shift4 POS to Improve Customer Experience
Improve Customer Experience in Your Restaurant In order to give your customers a memorable and fantastic dining experience, your restaurant must first have a thorough understanding of customer needs and expectations when dining out. Shift4 POS provides data and solutions to help restaurants deliver the best possible service and the tools to take their business […]
5 Ways Restaurant Technology Can Help the Labor Shortage
Why Is There an Ongoing Worker Shortage? The labor shortage has been quite a challenge for the restaurant industry. In fact, according to CBS News, nearly 4 in 10 restaurants report that they’re having difficulty hiring enough staff. Thousands of restaurant workers were laid off or furloughed during the start of the COVID-19 crisis due […]
Why The “New Normal” Calls For a Contactless Mobile Guest Experience
Digital Dining Adoption The pandemic has pushed the restaurant industry’s adoption of technology. It’s now common to see people use their smartphones or other digital platforms when dining out. It’s important to note that everyone’s expectations have shifted as a result of Covid-19, therefore you can’t rely on the same procedures that you used before […]
5 Ways to Attract and Retain More Guests to Your Restaurant in 2020
Overall Experience Restaurant operations post Covid will be very different. Now is the time to adjust and make the changes that can help you not only now but also beyond the pandemic. The customer experience has greatly changed, and restaurants still need to use these tips and tools to pivot as needed, while ensuring the […]