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Customer Experience5 Ways Restaurant Technology Can Help the Labor Shortage
Why Is There an Ongoing Worker Shortage? The labor shortage has been quite a challenge for the restaurant industry. In fact, according to CBS News, nearly 4 in 10 restaurants report that they’re having difficulty hiring enough staff. Thousands of restaurant workers were laid off or furloughed during the start of the COVID-19 crisis due […]
Why The “New Normal” Calls For a Contactless Mobile Guest Experience
Digital Dining Adoption The pandemic has pushed the restaurant industry’s adoption of technology. It’s now common to see people use their smartphones or other digital platforms when dining out. It’s important to note that everyone’s expectations have shifted as a result of Covid-19, therefore you can’t rely on the same procedures that you used before […]
How Restaurants Can Provide Payment Flexibility To Guests
Accept multiple types of payment. You dined at your favorite local eatery, and the food and beverages were excellent. However, when it comes time to pay for the dinner, you can’t manage to locate the server and inform them you’re ready to receive the bill. Even when you request a check, it seems to take […]
How to Increase Food Orders With Instagram
It’s All About The Visuals According to the publication, Social Media Today, 30% of millennial diners actively avoid restaurants with a weak Instagram presence. That equates to potential lost revenue and means it’s more important than ever to create content that engages new followers and keeps in touch with your loyal customers. Instagram is definitely […]
Popular Menu Changes to Make This Year
It’s Time To Update Your Menu Strategize and make new menu updates to position your restaurant for growth! Today we’re looking at industry trends and information to consider when updating your menu. Streamlined Food Options Recently, we’ve seen a shift to streamlined menu offerings and inventory. This trend has allowed operators to boost their profits. Tip: […]
How to Take Advantage of Restaurant QR Codes
What is a QR Code Once again, you may have noticed that QR codes are popping up! This technology spiked with American users in the year 2011 and is now being widely adopted by businesses & restaurants during the pandemic for a contactless experience. “QR Code” which stands for Quick Response Code, allows users to […]
5 Ways to Attract and Retain More Guests to Your Restaurant in 2020
Overall Experience Restaurant operations post Covid will be very different. Now is the time to adjust and make the changes that can help you not only now but also beyond the pandemic. The customer experience has greatly changed, and restaurants still need to use these tips and tools to pivot as needed, while ensuring the […]
3 Reasons to Choose a Local POS Partner
Below are the top reasons why you should strongly consider choosing a local POS partner to work with your restaurant. Get peace of mind and unmatched service with a local POS partner. On-Site Service & Speed Local point of sale support is very important since the majority of restaurant POS providers only offer remote phone […]
WHY RESTAURANTS NEED ONLINE ORDERING
ADAPTING TO NEW WAYS Make sure your restaurant is not missing out on the opportunity of providing online ordering for your customers, especially during the COVID-19 crisis which has shut down many dining rooms. Now is the time to adapt to new ways, if you haven’t already. Make sure your restaurant is standing up against […]
Tips on Re-Opening a Restaurant During COVID-19
During these uncertain times, re-opening a restaurant or business can be intimidating! Every state has its own policies and regulations when it comes to re-opening a business during the pandemic, which you should strictly follow. However, let’s walk through a few tips on how to get more sales when you re-open. Communicate with Customers Before […]